MedSurge
Medical Equipment sales and Service
US: 716-426-9868
Canada: 647-344-5683
Return Policy
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No merchandise may be returned without prior written authorization by MedSurge
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The return period for products is 30 days from delivery.
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Medsurge shall test returned products and may impose a customer fee if the customer misrepresents the condition of the product.
Credit Guidelines
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MedSurge Error: 100% credit including shipping expenses.
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Unused goods in original packaging receive an 80% credit, and the customer is responsible for shipping expenses both ways.
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Damaged goods will receive credit dependent on the condition of the product, and the customer is responsible for shipping expenses.
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No credit will be issued if the item is non-returnable, such as a custom or special order, or in the case that the item is damaged due to improper handling/packaging by the customer.
